Human Factors in Aviation

Human Factors Training for EASA and the FAA
This course presents an in-depth look at human factors and their impact on safety and production in the aviation workplace. All participants are given their context in the aviation maintenance field with emphasis throughout on real-life examples. Students will learn via online discussion boards, chat room activities, quizzes, individual and group projects and learn from their peers in an interactive online classroom setting.

Human Factors Training - Do you
comply with the requirements?
The majority of all aviation maintenance incidents and accidents are the result of human error. New regulations have been established by the Federal Aviation Administration and the European Aviation Safety Agency (EASA) to require all aircraft personnel that are maintaining aircraft to have an in depth understanding of the role that human factors play in the safety of the airline, maintenance, repair, and overhaul industry. This can only be achieved though an approved course that certifies that the aircraft maintenance technician has been formerly trained and is then compliant with this new industry standard.

EASA requires human factors training by American licensed A&P technicians prior to them working on foreign-registered aircraft: “The person shall demonstrate that he has received training on human factors and airworthiness regulations as detailed in Part-66”. (Official Journal of the European Union, Annex II, Part-145, 2003) “A maintenance human factors training program is required for those maintenance organizations seeking EASA 145 certification.” (Order 8300.10 FAA bulletin, effective date 9.25.06)

In addition, the FAA is quickly moving towards mandating maintenance human factors in aviation training as well: “...efforts are underway to make human factors training required” (Order 8300.10 FAA bulletin, effective date 9.25.06) “Training in maintenance human factors is an essential part of an FAA-approved training program. The repair station’s submitted training program must include human factors elements.” (FAA document 8300.10: Chapter 160: review and approve a Part 145 repair station’s training program, 3.31.06) Many aviation maintenance and management personnel are faced with the problem of time, cost, and geography.

Aviation Institute of Maintenance, in cooperation with Lufthansa Technical Training, offers a contemporary training solution to an old problem. The course is now available online. The advantages of this particular concept lie, amongst other things, in the flexibility of time, as well as the possibility to have the course facilitated in your own home or workplace. We offer a technical service department that can assist at any level of computer experience.

College Credits: Three College Credits
• Students will study human factors principles and examples with emphasis on the following subjects:
• History of Human Factors (HF)
• Statistics relating to airline safety
• Models used in HF learning
• The five senses, information processing and phobias
• The work environment, both physical and social
• Factors affecting performance and work activities
• Fitness and health issues in HF
• Stress: domestic and work-related
• Workload, stimulation and motivation
• Sleep, fatigue and shift work
• Alcohol, medication and drug abuse
• Communication; how we communicate and models of communication
• Challenge areas for communication
• Human error and error models in HF
• Costs of error and example lists of error
• The “Dirty Dozen”
• An introduction to error investigation
• Recognizing and avoiding hazards at work
• Dealing with emergencies